Front desk was overwhelmed with phone calls and the old website had no online booking, causing missed appointments.
Rebuild the website around a booking-first layout and add WhatsApp automation for confirmations and reminders.
Launched a new mobile-first website with an online booking form, then connected WhatsApp Business API for automatic confirmations, reminders and reschedule replies.
Traffic Growth
Leads Generated
Return on Ad Spend
Facebook Ads were generating clicks but very few qualified buyer enquiries, and cost‑per‑lead was climbing.
Rebuild the funnel around property‑specific landing pages with a lead form and automatic retargeting.
Built dedicated landing pages per property, layered retargeting ads for visitors who didn't enquire, and routed leads directly to the sales team's WhatsApp.
Traffic Growth
Leads Generated
Return on Ad Spend
Staff spent hours answering the same delivery and menu questions on WhatsApp every evening.
Deploy an AI chatbot to handle FAQs and order status, freeing staff for complex requests.
Configured an AI chatbot trained on the menu, hours and delivery zones, with automatic handoff to a human for special requests.
Traffic Growth
Leads Generated
Return on Ad Spend